This Privacy Policy applies to VCSSystems, an IT company based in India serving global clients. It explains how we collect, use, and protect personal information when you visit vcssystems.com or engage our software development services.

1. Introduction

VCSSystems (“we”, “us”, or “our”) is committed to protecting your privacy. This policy outlines our practices regarding the collection, use, and safeguarding of personal information.

2. Information We Collect

• Direct Information: Name, email address, phone number, and company details provided through forms or inquiries.
• Automated Information: IP address, browser type, and usage data collected through cookies.
• Client Data: Data processed on behalf of clients where we act as a Data Processor.

3. Compliance with Global Standards

• HIPAA: We act as a Business Associate and implement administrative, physical, and technical safeguards.
• GDPR & CCPA: We respect data subject rights including access, deletion, and portability.
• DPDP Act (India): Compliance with the Digital Personal Data Protection Act, 2023.

4. How We Use Your Data

• To provide and maintain our services
• To communicate about projects, billing, and support
• To meet legal and regulatory obligations

5. Data Security

We use industry-standard security measures including SSL encryption, secure server infrastructure, and strict access controls. No online transmission is completely secure.

6. International Data Transfers

Data may be transferred from the United States, Australia, or Europe to India. We rely on Standard Contractual Clauses (SCCs) to ensure appropriate protection.

7. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer:

Email: support@vcssystems.com
Address: 21, 209/1 Bellary Road, Sadashivanagar,
Bengaluru – 560 080, India